Mark Holmes

I am most proud of the business we have created in terms of its culture and its passion for working to do the right thing.

Mace Operate was a successful facilities management business and one that had a great future ahead of it. But being part of the Mace Group meant that we weren’t as independent as we needed to be in terms of being able to make decisions about our service offer, technology offer and global growth.

We will continue to work Mace as their preferred Mace FM supplier, and we will be able to maintain the entrepreneurial spirit that has served the group so well.

The broader narrative is that the workplace has changed massively - the pandemic was the single biggest change on how people work for years but the picture is an evolving one. Even in the last 12 months the pattern of working has changed in that we've seen more people coming back to the office as employees feel the downsides of working from home (such as social isolation) as well as the upsides of flexibility.

Macro are at the centre of these socio-economic changes. It's interesting to be involved in and to play a part in moving the agenda forwards. Those clients that get the balance right in terms of workplace experience will steal a march on their competition and we're here to help them achieve that. We're still in that period of transition where flexibility is key; giving employees choice is an important part of the office operational model going forward.

In business you always have to evolve, the moment you rest on the laurels you're dead in the water. At Macro, there will be continuity, so that we continue to deliver and exceed expectations for our clients, but there will also be some new approaches so that we keep the business moving forwards.

In the great scheme of things, we're a relatively small facilities management service which has its advantages in the way that we can give greater focus and flexibility for our clients, but there's scope to grow the business which will also present opportunities for our colleagues to develop and grow.

I have always been interested in the HR side of our business and with Macro it will be no different in terms of developing our talented colleagues.

It's always been there with me and doing business responsibly has become increasingly important throughout my career. All those big societal issues and challenges are important to Macro as they are to everyone, to me, our clients, to our colleagues, to the world. It's important that at Macro we hold true to these values to take these challenges on and make them our own. So, we have a different stage, a new platform to talk about the things we care about and to do something about them.

Family is important and being able to seperate business and your private life is key.