The Friction Economy Report: How facilities management has become New York's workplace performance engine.

New research from Macro and WORKTECH Academy reveals how small operational failures are quietly undermining workplace experience. We explore the role of Facilities Management in bridging the gap between organisational intent and operational reality.

Macro is a global facilities management and workplace management delivery partner, operating across 45+ countries. We help organisations turn buildings and spaces into high-performing, scalable, efficient and experience-led environments.

A new version of the UK Government's Social Value Model will come into force in January 2027, focusing exclusively on employment and skills outcomes. In our latest Perspectives article we explore what's changed and what it means

Facilities management isn't being transformed by new technology - it's evolving through better use of the data we already have. The shift? From reactive operations to predictive, performance-led smart FM.

Macro recently participated in WORKTECH Financial Workplace New York to explore the role of FM in unlocking workplace performance. For many organisations, reducing workplace friction requires more than strategy, it requires exceptional operational delivery. So what's the role of FM in bringing strategy to life?

Do you want to save up to 30% on your existing facilities operations? Macro shares 8 proven paths to cost savings, all while maintaining or improving service quality.

Our first full year as an independent business marks a defining chapter for Macro, as we strengthened our foundations and set the direction for the future of facilities management.

Join an industry-leading business focused on developing its people.

At Macro, you get the best of both worlds: a well-established industry leader with global presence and a roster of blue-chip clients, and a people-centric business with a friendly and supportive culture.